Sunday 18 January 2015

Power of Communication(s): Digitization

"Imagine humans and machines communicating with the same natural language that has connected individuals and societies for centuries. By 2020, the boundaries between how we observe and interact with the physical and virtual world will fade." Dr. Mahesh Saptharishi (Forbes, 13 October 2014)

Wednesday 14 January 2015

Communication in Print: The power of reading and writing well

In 1983, I lived in Dallas. My ex was a successful young graphic designer working for Robert A. Wilson and Associates and I was teaching Freshman Composition at Southern Methodist University. We were also new parents of a little girl (who will marry in the Texas Hill Country this spring). During the 80s, it was not unusual for companies to execute fairly elaborate advertising campaigns. Paper and printing companies, for example, often launched sophisticated campaigns in collaboration with major, and minor, advertising agencies as a means to show off paper samples as well as the results of print graphics on the paper. Between 1983 and 1986, International Paper Company ran an extremely successful PRINT campaign with the slogal "We believe in the power of the printed word." Remember, this is just 10 years after the first very primitive home computers (1972) and still 10 years before home Internet connections (1992).
Billings S. Fuess, creative director at Ogilvy and Mather in the 80s (and who died in 2011), devised the campaign to appeal to college students and young professionals. Co-branding (before it was popularized), they worked with well-known, respected public figures to answer questions their audiences were asking. The "answers" were published on at least 15 single, 2-sided pages and authored by the likes of Kurt Vonnegut, Bill Cosby, James Michener, Malcolm Forbes and Walter Cronkite. As a young lecturer, I used the ads in class. Many students knew about the campaign too; over 27 million reprints were ordered from International Paper Corporation!

In 1985, the advertising "articles" had become so popular that 13 of them were turned into a best-selling book selling for $5.95! Below is a link to a New York Times article describing the phenomenon in 1985. Today, some 30 years later, the book How to Use the Power of the Printed Word (out-of-print) can be found online at prices ranging from 8 to 300+ dollars!

ADVERTISING; Print Ads Becoming A Book
By Philip H. Dougherty
Published: November 1, 1985

An informational marketing blogger named Lawrence Bernstein has posted a pdf copy of his copies of the ad campaign. He elicited some interesting comments from the posting too.

Monday 12 January 2015

Teamwork: a hated concept in business school

Students are often right to dislike teamwork. Typically, a group of 4 or more on a team will include a braggart and a laggard. Combine these two with a quiet follower and a passive aggressive scribbler and you've the recipe for disaster. Many factors enter into the development of a successful team. Seldom can one take a randomly created classroom of 25 or more students and find/create 4-5 successful teams. One, maybe. Moreover, few students, given their experiences with classroom teaming, want to devote the time necessary to even try to grow a successful team and risk failing--either the project or the course. Teaming exercises, however, even within the context of "teaming" for the purpose of completing projects, can lead to learning and to success. My own preference is to encourage partnering and teams of three. Read Bloomberg's Cory Wineberg's explanation for why American students are less interested in teaming than individuals from other nations.
Photo Source: Gamecrafter from http://www.robbinssports.com

Too obvious to be important?

Business Communication courses tend to be as popular as the plague. Despite the shared understanding and general agreement among individuals, particularly business professionals, that communication is THE key to success in any organization, the subject remains suspect among university students. One critically important approach to any qualitatively-informed course that reflects the analysis of human behavior (philosophy, languages, art, dance, history, religion, design, communication), is to remember that the outcomes of these behaviors within specific contexts lead to measurable impacts in society. Moreover, reading and comprehension of these disciplines, while seemingly "simple", require deeper investigations, comparisons, perspectives, and "imbedding" in the person absorbing the concepts than what most students realize.